eBooks: Service Desk Managers Crash Course
Book: A Guide to Customer Service Skills for the Service Desk Professional - Course Technology
Book: A Guide to Service Desk Concepts - Cengage Learning
eBooks: ITSM QuickStart Guide: The Simplified Beginners Guide to IT Service Management (IT Service Management, ITIL, ITIL v3) - ClydeBank Media LLC
Book: IT Help Desk: Your Blueprint To Service Success, Mastering User Support & Troubleshooting Like A Genius - CreateSpace Independent Publishing Platform
eBooks: A Guide to Customer Service Skills for the Service Desk Professional (Help Desk) - Cengage Learning
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Book: The Best NOC and Service Desk Operations BOOK EVER! For Managed Services - Intelligent Enterprise
Book: A Guide to Service Desk Concepts 4th edition by Knapp, Donna (2013) Paperback - Cengage Learning,2013
Book: A Guide to Service Desk Concepts (Help Desk) - Course Technology
Book: Building & Managing A World Class IT Help Desk - McGraw-Hill Osborne Media
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eBooks: Not Afraid of the Fall: 114 Days Through 38 Cities in 15 Countries - Inkshares
Book: Beginning Power BI: A Practical Guide to Self-Service Data Analytics with Excel 2016 and Power BI Desktop - Apress
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eBooks: Forever Fat Loss: Escape the Low Calorie and Low Carb Diet Traps and Achieve Effortless and Permanent Fat Loss by Working with Your Biology Instead of Against It - Archangel Ink
eBooks: The 5 Principles of IT Customer Service Success - C'est Bon Press
eBooks: Windows Server 2008 R2 Remote Desktop Services Resource Kit - Microsoft Press
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